About Snap Car Recovery
Snap Car Recovery arranges car recovery across the UK. You tell us where the car is, where it needs to go and what's happened. We contact independent recovery operators and send you one quote. An independent operator carries out the work.
See how booking worksWho arranges the job, and who does the work
Snap arranges the job. We look at what it needs (the vehicle, its condition, access and distance), contact suitable operators covering the area, get their prices and availability, and send you one quote. Once you accept, we arrange the job and keep you updated until it's done.
The operator does the work. Operators are independent businesses, not Snap staff, and Snap owns no recovery vehicles. Your contract for the recovery itself is with the operator, and operators set their own prices, schedules and terms for that work.
Through Snap you can request a quote for towing and recovery, breakdown assistance, accident recovery or a jump start. That includes planned moves, such as taking a car from home to a garage in another town. There's no membership: you pay for the job you need.
One quote before you decide
Your quote is the total for the job, with Snap's booking fee and the operator's charge shown separately. Nothing is booked until you accept, and if the quote doesn't suit you, you can turn it down or ask us to look again.
Your quote depends on the pickup and drop-off, the car's condition, access and operator availability. It's built on the details you give us, so if the car or where it is turns out to be different, the price can change.
How Snap is paid
Snap is paid through the booking fee, which is our charge for arranging the job. You pay it to Snap by bank transfer after you accept your quote, and you get a receipt for it. You pay the operator's charge to the operator when the job is done, and Snap doesn't hold that money.
We don't take card payments on this website and we don't ask for your card details. The detail on paying, and on cancelling and refunds, is on our how booking works page.
Request my recovery quoteAsking for a quote does not book the job.
How operators join
Operators join by registering as a driver, or by calling or emailing us, and confirm their licensing and insurance. When they join, we check their insurance, including cover for your car while they have it, and relevant standards and inspections where they hold them. The check happens when they join, so it's sensible to ask the operator for their insurance details and ID when they arrive. Our operators page explains the check and what to look for on the day.
How Snap is run
- Business type. Snap is run as a sole trader business, not a registered company.
- Terms. Our terms set out how quotes, the booking fee, cancelling and complaints work.
- Where. Requests can come from anywhere in the UK. Car recovery by area has pickup notes for individual cities.
Snap is not an emergency service. If anyone is injured, there's a fire, or people are in immediate danger, call 999 first.
Contact details
- Requests: handled 24/7, round the clock. Send yours online or on WhatsApp.
- Phone: 078 3333 9309, Monday to Friday, 9am to 6pm (UK time).
- Email: info@snapcarrecovery.co.uk
- Correspondence address (post only, not a place to visit): Rear of No. 151 Southlands Rd, Bromley BR2 9QZ
For help with an existing booking, cancelling or a complaint, see our contact page.
Tell us where the car is and where it needs to go
Send the pickup, the destination and what's happened, and we'll come back with one quote.
Request my recovery quoteAsking for a quote does not book the job.
Send a request 24/7; requests are handled round the clock. Or call 078 3333 9309, Monday to Friday, 9am to 6pm.